CARE
All of our staff are selected for their personal attributes as well as their qualifications, and possess personal qualities such as kindness, enthusiasm, cheerfulness and above all, a genuine love of being with children. We pride ourselves on our dedicated staff who create a happy and welcoming atmosphere. We have a long tradition of encouraging and supporting staff in their continued professional development. All our staff are expected and supported to qualify to at least and NVQ Level 3 in childcare and/or early years development. Staff are paediatric first aid trained and also have basic food hygiene certificates. Every staff member is required to meet our high expectations of integrity and our rigorous recruitment policy ensures all staff possess an Enhanced DBS Certificate, furthermore that they join the DBS annual update service allowing us full access to any changes in status.
LAURA HILL
Nursery Manager
I have worked here at Phoenix since it opened at its current site in 2005, and over 20 years experience of working within a nursery. I have a BTEC National Certificate in Early Years and Advanced Level Apprenticeship in Management. Most importantly I have plenty of experience in looking after children, having 3 young boys of my own.
JOHANNA SMITH
Deputy Manager
I also have over 20 years experience of working within the childcare profession, having been a registered child minder for 8 years, then moving on to become Baby Room Leader and subsequently Deputy Manager here at Phoenix. I have BA(Hons) in Early childhood Education and Care. I also have 3 children of my own and 4 grandchildren.